Managed Network Services

Maintain control while Sting's technology experts design, deploy, and manage your network. Sting's team of Networking and Service specialists will work closely with your technical and business teams to design and deploy a network that is sized for your needs, and will scale with your future needs. Once deployed, the Network Operations Center (NOC) will manage the network 24X7X365. Additionally, the NOC does not stop with performance management and issue resolution. The NOC includes industry and application experts who will help with the rollout and integration of new applications and network changes as you need them.

Sting's Managed Network Services are carrier-neutral. The NOC will manage your solution over any third party transport services or technology.

Services include:

• Professional Services
  • Custom Network Designs
  • Network Deployment
  • Network Optimization
  • Network Planning and Expansion
• Network Services
  • Managed Router Services
  • Network Protection Services
  • Collocation
  • Disaster Recovery
  • Storage Services
• Network Performance Monitoring and Management
  • Continuous Monitoring
  • Performance Monitoring and Reporting
  • Alarm notification
• Fault Management
  • Agent support via phone and email for fault isolation and resolution
  • Single point of contact for end-to-end fault management
  • Vendor management for escalations and repair/return
  • Manage dispatch of 3rd parties for onsite repair
• Field Dispatch
  • Spare depots for service restoration
  • Field personnel for onsite response and repair
• Configuration Back Up
  • Configuration back up
  • Restoration and recovery